Village Auto Wash, the new state of the art touch free car wash in the center of Westminster, has now been open for almost 5 months! I’ve been helping with planning, marketing and social media. It’s a fun addition to my real estate activities, and my eight-year-old vehicle with 130,000 miles on it has never looked better–it looks brand new to me! Because I am frequently asked questions, I can answer some of your frequently asked questions! Here are some questions we’ve received – – some asked only one time, and others multiple times. I figure it couldn’t hurt to put them out here, and if you have any additional questions at all, you can reach out in any of these ways.
Call: 774 622 1194
Text: 774 622 1194
Email: info@villageautowash.com
Facebook or Instagram message: @villageautowashwestminster
I know when someone says “I’ve got a dumb question”, the courteous response is “There’s no such thing as a dumb question!” But…you might find this humorous. About three weeks after Village Auto Wash first opened in September 2024, we set up a booth at the Westminster Cracker Festival. Our booth was AT the car wash. Literally IN FRONT of it. If you haven’t seen Village Auto Wash in person, just know that I once had a client tell me that she calls it ‘the disco car wash’ because of the color-changing LED lights inside the bays. It’s tough to miss if you’re in the plaza. There I am, at the Cracker Festival, in front of the car wash with all its disco lights, and someone came up and was chatting with me for quite a while, and finally, he said to me – – “Where IS this new car wash?” So, in case you’re that level of brand new to Village Auto Wash, I’ll start with that question.
Where is Village Auto Wash?
Village Auto Wash is located in the center of Westminster, at 97 Main Street, between Blueprint New American Bar and Grill and Dunkin’.
When can I wash my vehicle?
Village Auto Wash is open 24 hours a day, seven days a week.
How can I be kept up to date on promotions and events?
Download the Village Auto Wash Mobile App so you can share the App with your friends to earn Loyalty Points (free washes!), a free wash on your birthday and more! You can also follow us on Facebook and Instagram.
What if I have a wash issue when I’m in the wash bay?
We tested and tested and tested before any customers brought their vehicles through the wash bays and have made adjustments as needed. The errors are few and far between, but occasionally we have someone who hugs too much to the left or too much to the right and the electronic sensors determine that the wash shouldn’t continue– – both out of protection for the car wash equipment and protection for the vehicles. If you have an issue like this while using the wash, exit the wash and loop around to re-enter and start your wash over. If that’s any kind of problem for you, just let us know.
What are my individual wash options?
There are four levels of wash, ranging from $12 – $24, depending on the wash features you want. There are also optional add-ons, such as the Salt Neutralizer and Vision Max that you can add to any wash.
Is there any kind of package pricing?
If you’re the type of person who goes to the car wash once a month, or every six weeks, our Bundles are probably your best bet. Bundles give you 5 washes for the price of 4. The Bundle cost will vary based on which wash you choose. Bundle washes don’t expire so you can visit at your own pace. If you find that you are visiting the wash more than twice a month, you might consider our monthly Wash Clubs.
What are the monthly Wash Club options?
The monthly Wash Club plans work similar to other car washes we’ve found in our area. They are priced by vehicle, and limited to one wash per day for that vehicle. Wash Clubs are a great option for people who like to wash their vehicles at least twice per month, as the cost of the monthly Wash Clubs are the price of 2 washes per month.
If I sign up for a monthly Wash Club on the 15th of the month, how is that billed?
Your billing cycle starts on the day of the month that you joined your Wash Club. You are next charged on that same day, or the next billing day, of the following month. Sign up anytime.
Can my spouse and I share a Wash Club membership?
We have a Family Plan for that! With the Family Plans, each additional vehicle is discounted. Contact us (with the additional vehicle information) by phone or email.
I understand that with a Wash Club membership, I can visit Village Auto Wash daily. Why do you care which vehicle I’m bringing through if I paid for 30 or 31 washes with a monthly Wash Club?
A monthly Wash Club membership costs between $24 and $48 per month, based on which wash you choose. That isn’t the same as paying for 30 or 31 car washes. The Wash Clubs are a way to reward frequent visitors, allowing them to wash their preferred identified vehicle several times over the course of the month at what becomes a reduced price per wash. If you have a Top Wash membership ($48/month) and you visit the wash weekly, you’ve brought your wash cost down to $12 each. Some customers visit more often, and others less. Wash Club memberships are tied to a specific vehicle because otherwise it’d be like bringing take out containers to an all-you-can-eat buffet.
What if I’m an individual who legitimately drives 2 vehicles? But my husband and I each have 2 cars, etc.
We understand there are circumstances that don’t fit exactly in to our Wash Clubs structure, and after several months in business we’ve heard them all! If you’d like to discuss Family Plans or Customized Family Plans, call or email and we’ll get you set up.
Call: 774 622 1194 Email: info@villageautowash.com
What’s my best bet to keep my business vehicles looking great?
If you want to impress your customers with a clean fleet of vehicles, regardless of the size of your fleet, you’ve come to the right place! Call or email to discuss fleet pricing options.
Call: 774 622 1194 Email: info@villageautowash.com
When will those vacuums be more than just good looking?
We appreciate everyone’s patience with the vacuums! Our high powered vacuums want to be part of the Village Auto Wash experience, and we expect them to be fully operational within the next month.
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VISIT the Village Auto Wash website FAQs page for more Q&A, and if you have specific questions or concerns, you can always call, text or email.